Customer Service


If you need any assistant regarding the order or product, please contact our support team.

US Office :

 Aukey Group Holding Limited
Address: 46 SMITH ALLEY, SUITE 200 PASADENA CA 91103 United States

Hong Kong Office : 

Hongkong Windong Trading Co., Ltd
Address :Room 601 6/f tung hip commercial building, 248 des voeux road central sheung wan hk

Shenzhen Office: 

Shenzhen Windong Trading Co., Ltd

Address: Unit 701-Area 50, Vanke City, Ban Xuegang Avenue, Vanke City, Bantian Longgang District, Shenzhen, Guangdong, China



Brand Ambassadors

Our mission is to enhance lives by creating tools for a quiet, healthy and stylish home: appliances that are reliable, efficient and a joy to use – for more peace of mind in everyday life.



Distributors and Retail Partners

Willsence is on a global mission to make healthy lifestyles a pleasure, not a chore. Our innovative reimagining of the pour over kettle has already got coffee enthusiasts around the world excited. We want to meet this demand for our product, wherever it is in the world. That is where you come in. We are looking for distribution and retail partners who are as passionate as we are about bringing the best engineering and technology to the home market.